Not see the hard disk size with agent 2.1.2

Question

I have Fedora 21 and agent 2.1.2, and not see the hard disk size after run the agent.. See the debug output..

    <STORAGES>
      <DESCRIPTION>IDE</DESCRIPTION>
      <FIRMWARE>HP73</FIRMWARE>
      <MANUFACTURER>Seagate</MANUFACTURER>
      <MODEL>ST500DM0021BD14</MODEL>
      <TYPE>disk</TYPE>
    </STORAGES>
    <USERS>

The interface (DESCRIPTION) is wrong too, must be SATA and not IDE...

Thank you.

Answer 1

Hi,

Post ocsinventory-agent.log file. I think smartctl command is not installed.

Regards

Frank

Comments

[root@ocsinventory-agent]# smartctl --all /dev/sda
smartctl 6.4 2015-06-04 r4109 [x86_64-linux-4.1.8-100.fc21.x86_64] (local build)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.14 (AF)
Device Model:     ST500DM002-1BD142
LU WWN Device Id: 5 000c50 07453e63a
Firmware Version: HP73User Capacity:    500.107.862.016 bytes [500 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue Oct  6 15:04:57 2015 BRT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

The log file (snipped)..

[Tue Oct  6 14:56:16 2015][debug] Ocsinventory::Agent::Backend::OS::Linux::Storages::3ware ignored
[Tue Oct  6 14:56:16 2015][debug]  - smartctl found
[Tue Oct  6 14:56:16 2015][debug] Ocsinventory::Agent::Backend::OS::Linux::Storages::Adaptec ignored
[Tue Oct  6 14:56:16 2015][debug] Ocsinventory::Agent::Backend::OS::Linux::Storages::HP ignored
[Tue Oct  6 14:56:16 2015][debug]  - smartctl found

 

[root@ocsinventory-agent]# ocsinventory-agent --version
Ocsinventory unified agent for UNIX, Linux and MacOSX (2.1rc1)