OCS Server has no machines in database

Question

Hi,

Im currently Running an OCS server 2.3 on Debian 8 Jessy ,

I have to make it communicate with an agent (also 2.3) running on win 7 pro.

The server is properly set-up and I can acces it from an external pc on the same network but when I lunch the agent on windows , I get nothing on the server : (0 machines in Database)

I really deseperate and can't get it to work even by following every troubleshooting steps on internet .

I'd really apreciate some help ,

thanks.

Answer 1

Hello,

Can you give me the agent logs please ? (at C:/programdata/OCS..../Agent.../ocsinventory.log)

My first idea : your agent is pointing at an http server while it is an https server that you have

Answer 2

(ok I dont know if this is how i have to respond sorry )

Ok here are the logs of the agent :

==============================================================================
Starting OCS Inventory NG Agent on Friday, February 03, 2017 08:42:57.
AGENT => Running OCS Inventory NG Agent Version 2.3.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.3.0.0
AGENT => Loading plug-in(s)
AGENT => Using network connection with Communication Server
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.0.0>
AGENT => Sending Prolog
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00.

and the config.ini file :

[OCS Inventory Agent]
ComProvider=ComHTTP.dll
Debug=0
Local=
NoSoftware=0
HKCU=0
NoTAG=0
IpDisc=
[HTTP]
Server=http://172.18.4.5/ocsreports
SSL=1
CaBundle=cacert.pem
AuthRequired=0
User=
Pwd=
ProxyType=0
Proxy=
ProxyPort=0
ProxyAuthRequired=0
ProxyUser=
ProxyPwd=
[OCS Inventory Service]
TTO_WAIT=36000
INVENTORY_ON_STARTUP=0
PROLOG_FREQ=10
OLD_PROLOG_FREQ=10

Thanks for your answer

Answer 3

In your *.ini file, change 

Server=http://172.18.4.5/ocsreports
SSL=1

to

Server=https://172.18.4.5/ocsreports
SSL=0

Since 2.2, OCS server are in https by default, it should work now 

Answer 4

Thanks but it still doesn't work Even with SSL=0

Answer 5

I have the same .. Tried on ubuntu and debian. I tried several versions of the agents too. Impossible to get a PC in the DB. 1 month fighting with problems. 1 year ago I installed an OCS on ubuntu and it worked fine, but now, impossible. I think Microsoft turn on something bad for OCS.

Answer 6

UPDATE :

 after using "http://172.18.4.5/ocsinventory" as url for the agent on the windows pc , even if i get an error #404 in the agent logs i get this in /var/log/apache2/access.log :

172.18.4.57 - - [03/Feb/2017:16:05:00 +0100] "GET /ocsinventory/deploy/label HTTP/1.1" 404 460 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
172.18.4.57 - - [03/Feb/2017:16:05:01 +0100] "POST /ocsinventory HTTP/1.1" 404 447 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
172.18.4.57 - - [03/Feb/2017:16:05:11 +0100] "GET /ocsinventory/deploy/label HTTP/1.1" 404 460 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"
172.18.4.57 - - [03/Feb/2017:16:05:11 +0100] "POST /ocsinventory HTTP/1.1" 404 447 "-" "OCS-NG_WINDOWS_AGENT_v2.3.0.0"

So the agent successfuly communicates with apache and the server pc but i still get nothing on OCS

Answer 7

Hi,

Is the module mod_perl installed on your server? Is it activated? Post apache error.log file content.

Regards

Frank

Answer 8

I have the same issue.

Debian 8 Jessie, ocs server 2.3 on Debian, and ocs agent 2.3 on windows 10.

I have installed this: libapache2-mod-perl2 and libapache2-mod-php5

and it's not work...

"

[Wed Feb 08 16:06:36.449556 2017] [mpm_prefork:notice] [pid 10829] AH00163: Apache/2.4.10 (Debian) mod_perl/2.0.9dev Perl/v5.20.2 configured -- resuming normal operations

"

My agent:

"

SetACL allowing Users / Power users read/write permissions on <C:\ProgramData\OCS Inventory NG\Agent>...Result: error
SetACL propagating inherited permissions on <C:\ProgramData\OCS Inventory NG\Agent\Download>...Result: error

[...]

SUCCESS: OCS Inventory NG Agent 2.3.0.0 successfully installed

"