win agent 2.4.0 can't send info to server
Logfile:
==============================================================================
Starting OCS Inventory NG Agent on Friday, October 05, 2018 11:24:01.
AGENT => Running OCS Inventory NG Agent Version 2.4.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.4.0.0
AGENT => Loading plug-in(s)
DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.4.0.0>
AGENT => Sending Prolog
DID_CHECK => Read DeviceID <MYPC-2018-10-05-11-21-36> and MACs <D4:BE:D9:67:AC:2774:E5:43:50:E3:0300:FF:B0:FB:87:6E> in file <ocsinventory.dat>
COM SERVER => Initializing cURL library for sendRequest
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\cacert.pem>
COM SERVER => Sending HTTP Post request to URL <https://ocs.xxxserverxxx.nl/ocsinventory>
COM SERVER => HTTP Post response received <HTTP Status Code #400>
COM SERVER => Cleaning cURL library
================= TRACE START ===============
================= TRACE STOP ===============
ERROR *** AGENT => Failed to send Prolog <HTTP Status Code #400>
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00.
Config file
[OCS Inventory Agent]
ComProvider=ComHTTP.dll
Debug=2
Local=
NoSoftware=0
HKCU=0
NoTAG=0
IpDisc=
[HTTP]
Server=https://ocs.xxxserverxxx.nl/ocsinventory
SSL=1
CaBundle=C:\ProgramData\OCS Inventory NG\Agent\cacert.pem
AuthRequired=0
User=
Pwd=
ProxyType=0
Proxy=
ProxyPort=0
ProxyAuthRequired=0
ProxyUser=
ProxyPwd=
[OCS Inventory Service]
TTO_WAIT=0
INVENTORY_ON_STARTUP=0
Al computers with Agent version 2.3.0.0 are working fine
Testcomputers running Agent version 2.4.0.0 are not connecting to the server
Config file for both versions is identical
Tested with server version 2.4.0, 2.4.1 and 2.5.0
Al with the same result. Agent 2.3.0.0 is working fine and 2.4.0.0 is not.
As pointed out by others with the same error....
after installing agent 2.4.0.0 all software components are on version 2.4.0.0 except OcsService.exe witch is on version 2.3.1.1. Could this be the cause? Is a OcsService.exe available in version 2.4.0?
Where should I start with troubleshooting
- client side? how?
- server side? how? (Server = CentOS 7)
Other server info
Linux x86_64 - 3.10.0-862.6.3.el7.x86_64
Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/5.4.16
PHP 5.4.16
mod_perl/2.0.10 Perl/v5.16.3
MariaDB Server version 10.1.34-MariaDB
Also tried via HTTP / SSL=0 but also no connection possible
Update 2018-10-05 / 13.27
Tried to install Agent version 2.3.1.1
Everything works fine
Issue is only with Agent version 2.4.0.0
