Only old agent is working

Question

Hi everyone,

Today I've upgraded my server version, from 2.4 to 2.7. The computers with the 2.4.0.0 agent are the only ones still sending data to the server. When I tryed the 2.7.0.1, 2.7.0.0 and 2.6.0.1 agents, none of then has sent data.

Any suggestion?

Answer 1

Same thing here.

Server upgraded from 2.6 to 2.7.

Agent 2.7.0.1 log: ERROR *** AGENT => Failed to send Inventory <HTTP Status Code #500>

Answer 2

Hi,

@leonardo_ace : Which errors have you ?

@gianluweb : see errors in apache error log file.

Regards

Frank

Answer 3

Upgraded server and agent to 2.8.0.0.

Apache error log:

DBD::mysql::db do failed: Table 'ocsweb.registry_regvalue_cache' doesn't exist at /usr/local/share/perl5/Apache/Ocsinventory/Server/Inventory/Cache.pm line 77.
DBD::mysql::db do failed: Table 'ocsweb.registry_regvalue_cache' doesn't exist at /usr/local/share/perl5/Apache/Ocsinventory/Server/Inventory/Cache.pm line 78.
DBD::mysql::db do failed: Table 'ocsweb.inputs' doesn't exist at /usr/local/share/perl5/Apache/Ocsinventory/Server/Inventory/Update.pm line 96.
...

Agent OCSInventory.log:

==============================================================================
Starting OCS Inventory Agent on Tuesday, September 15, 2020 08:27:43.
AGENT => Running OCS Inventory Agent Version 2.8.0.0
AGENT => Using OCS Inventory FrameWork Version 2.8.0.0
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory cURL Communication Provider> Version <2.8.0.0>
    AGENT => Sending getLabel request
    COM SERVER => Initializing cURL library for getFile
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Disabling cURL SSL server validation support
    COM SERVER => Sending fileGet request to URL <http://30-monitorsrv.intranet.aetnagroup.com/ocsinventory/deploy/label>
    COM SERVER => fileGet response received <HTTP Status Code #400>
    COM SERVER => Cleaning cURL library
    AGENT => Failed to retrieve Label <HTTP Status Code #400>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <31-GSEMPRINI-2020-09-11-11-41-32> and MACs <34:E6:D7:55:00:A700:50:56:C0:00:0100:50:56:C0:00:08D8:FC:93:BC:F8:E4> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Disabling cURL SSL server validation support
    COM SERVER => Sending HTTP Post request to URL <http://30-monitorsrv.intranet.aetnagroup.com/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #400>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============

================= TRACE STOP ===============
ERROR *** AGENT => Failed to send Prolog <HTTP Status Code #400>
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00.