Failed to write Prolog Frequency <Error code 5 = Accès refusé. >

Question

Bonjour,

Actuellement en phase de test pour une migration future, j'en profite pour tester la version 2.2 Beta 1 coté Serveur. L'agent est en version 2.1.1.1. L'inventaire fonctionne correctement, la remonté est bonne mais l'erreur Failed to write Prolog Frequency <Error code 5 = Accès refusé.  > est présente dans le log coté client.

Aucune erreur dans le "error.log" de Apache2 ni coté Ocs inventory Serveur.

J'aurai besoin d'un peu d'aide car je ne sais plus de quel coté cherché.

Ci-dessous le détail du log :

==============================================================================
Starting OCS Inventory NG Agent on Friday, June 05, 2015 15:12:59.
AGENT => Running OCS Inventory NG Agent Version 2.1.1.1
AGENT => Using OCS Inventory NG FrameWork Version 2.1.1.1
AGENT => Loading plug-in(s)
AGENT => Using network connection with Communication Server
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.1.1>
AGENT => Sending Prolog
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
ERROR *** AGENT => Failed to write Prolog Frequency <Error code 5 = Accès refusé.  >
AGENT => Inventory required
AGENT => Launching hardware and software checks
AGENT => Communication Server ask for IpDiscover
AGENT => Sending Inventory
INVENTORY => Inventory changed since last run
AGENT => Inventory successfully sent
AGENT =>  Communication Server ask for Package Download
DOWNLOAD => Download and setup tool successfully started
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:40.

Merci d'avance !

Answer 1

Bonjour,

Désactive l'UAC et réessaie.

Cordialement

Frank

Answer 2

Bonjour,

Après désactivation de l'uac, redémarrage de la machine, et test, le problème est identique. Le message d'erreur est toujours présent dans les logs. une idée ?

==============================================================================
Starting OCS Inventory NG Agent on Monday, June 08, 2015 08:19:39.
AGENT => Running OCS Inventory NG Agent Version 2.1.0.1
AGENT => Using OCS Inventory NG FrameWork Version 2.1.0.1
AGENT => Loading plug-in(s)
AGENT => Using network connection with Communication Server
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.0.1>
AGENT => Sending Prolog
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
ERROR *** AGENT => Failed to write Prolog Frequency <Error code 5 = Accès refusé.  >
AGENT => Inventory required
AGENT => Launching hardware and software checks
AGENT => Communication Server ask for IpDiscover
AGENT => Sending Inventory
INVENTORY => Inventory changed since last run
AGENT => Inventory successfully sent
AGENT =>  Communication Server ask for Package Download
DOWNLOAD => Download and setup tool successfully started
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:36.